Customer Service

Need help? Contact us or submit a support request.

Response: 1–2 working days KKJ eKoperasi Support

Quick Contact

Email koperasi.kkj@gmail.com
WhatsApp +60 12-345 6789
Office Hour Mon–Fri (9:00 AM – 5:00 PM)
Email Support WhatsApp

FAQ

How to mark my order as received?

Go to Information page → Pending Collection → click “Mark as Received”.

How to request a refund?

Go to Information page → Pending Collection → click “Request Refund” and fill in the reason.

I did not receive my item, what should I do?

Contact customer service and provide your order details. We will assist you.

How to check e-wallet balance?

Go to Me page → E-Wallet section to view your balance.

Submit Support Request

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